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Frequently Asked Questions

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How can we help you

Explore common inquiries about Gati Removals Packers and Movers. From packing procedures to delivery timelines, find answers to ensure a smooth relocation experience. Our FAQ section addresses concerns regarding insurance coverage, storage options, and customized moving solutions, guiding you through every step of your journey with confidence.

Have your own questions? (or) +91 9522011321
  • What services do Gati Removals Packers and Movers provide?

    Household Relocation: Secure packing and moving services for residential moves.

    Office and Commercial Moving: Tailored solutions for business relocations, ensuring minimal downtime.

    International Moving: Comprehensive international relocation services, including customs clearance assistance.

    Storage Solutions: Short-term and long-term storage options in secure facilities.

    Specialty Moves: Safe handling and transportation of pianos, antiques, and other valuables.

  • How should I prepare for my move?

    Inventory: Make a detailed list of items you plan to move.

    Declutter: Consider selling, donating, or discarding items you no longer need.

    Documents: Keep personal documents, valuables, and essentials with you.

    Packing: Use quality packing materials and label boxes clearly.

    Communication: Keep in touch with your move coordinator for any updates or changes.

  • How is the cost of my move determined?

    The cost of your move is based on several factors, including the volume of goods, moving distance, packing materials, and any additional services such as storage or special handling.

  • What payment methods are accepted?

    We accept various payment methods, including bank transfers, credit/debit cards, and cash. Payment terms will be discussed and agreed upon before the moving process begins.

  • How will my items be protected during the move?

    Our team uses high-quality packing materials and employs expert packing techniques to ensure your belongings are well-protected throughout the move. For international moves, we adhere to stringent packing standards suitable for long-distance transportation.

  • Can I track my shipment?

    Yes, we offer shipment tracking for long-distance and international moves. You'll receive a tracking number and instructions on how to monitor the progress of your shipment.

  • What should I do if there is damage to my items?

    In the unlikely event of damage, please notify us within 48 hours of delivery. Our customer service team will guide you through the claims process.

  • How can I provide feedback on my moving experience?

    Your feedback is crucial for us to improve our services. After your move, you will receive a survey link via email, or you can contact our customer service team directly to share your experience.

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